Frequently Asked Questions
Everything you need to know about restoring your favorite classics.
How do I know if a part is compatible with my console?
We provide detailed compatibility lists in each product description. Please check the specific model number of your handheld or home console before purchasing, as internal revisions can vary by region and year.
Do your replacement shells include the necessary screws and buttons?
Most of our housing kits include a full set of replacement screws and a basic button set. However, we recommend checking the 'What's Included' section on the product page, as some premium shells are sold as standalone items.
What is your return policy on electronic components?
We accept returns on unused and uninstalled components within 30 days of delivery. Please note that once a part has been soldered or modified, it is no longer eligible for a return due to the risk of installation error.
Do you offer international shipping?
Yes, we ship our restoration parts worldwide. Shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
Are the LCD upgrade kits difficult to install?
Difficulty levels vary by kit. Many of our modern IPS and TFT screens are 'drop-in' and require no soldering, while others may require shell trimming or wire soldering for brightness control. We link to installation guides on every product page.
What should I do if my item arrives damaged?
If your order is damaged during transit, please take photos of the packaging and the item immediately and contact our support team within 48 hours of delivery to initiate a replacement claim.